This Cookie Policy is meant to explain how and why Virgin Balloon Flights (“we”, “us”, and “our”) uses cookies and other tracking technologies that might get placed on your device when you are visiting our web properties. We will also explain your right to control our use of the cookies.

WHAT ARE COOKIES?

A cookie is a small piece of information thats downloaded and placed in your browser on the device used to visit our web property. The main purpose of a cookie is to allow a web server to remember or identify a visitors device or browser in order to provide a better experience by for example saving the user from re-entering certain information or by saving user preferences. By using cookies we can provide a better user experience on our web property and give us an opportunity to serve more relevant marketing.

WHAT COOKIES DO WE USE?

Our web property uses two types of cookies; session cookies and persistent cookies. Session cookies disappear from your browser after browser is closed down or device is turned off. Persistent cookies remains in the browser even after device is turned off. Persistent cookies are used to make it easier for the user to log into our web property or by third parties (see section below about third part cookies for more information)

First Party Cookies

Some cookies are needed to allow you browse our web property, use its features and access secure areas. Without the use of these cookies the web property would not function. For example we use a session cookie to keep the item in your basket after new page load.

We also use session cookies to remember choices you have made or information provided such as username or quantity.

If the user leaves a comment on the web property a persistent cookie might be set allowing the user to quickly add new comments.

Third Party Cookies

We use cookies to help us measure the most search words in search engines that lead to a webpage and how our users interact with our web property. These cookies “remember” what our users have done on previous page to provide us with a complete flow of the user.

We are also using cookies to tailor marketing to the user to serve more relevant ads. These cookies remember the user visited our web property and may share this information with third-parties such as advertisers. These cookies cannot identity the user and IP is anonymised as well as demographic data is not tracked.

NECESSARY COOKIES

THIRD PARTY

Google Analytics
https://policies.google.com/pr... use Google Analytics to help measure how users interact with our websites.

Google Adwords
https://policies.google.com/pr... use Google Adwords to deliver targeted advertisements to individuals who visit our websites.

Facebook Custom Audiences
https://www.facebook.com/polic... use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our websites.

Bing Ads
We use Bing Ads to deliver targeted advertisements to individuals who visit our websites.
https://privacy.microsoft.com/... use Intercom to help us with conversational marketing to customers while they visit our websites.

Gravatar
https://en.gravatar.com/site/p... use Gravatar to allow visitors to our websites to create avatars.

Facebook Connect
https://www.facebook.com/polic... use Facebook Connect to allow visitors to our website to interact with and share content via Facebook’s social media platform.

Twitter
https://twitter.com/en/privacy... use Twitter to allow visitors to our website to interact with and share content via Twitter’s social media platform.

YouTube
https://policies.google.com/pr... use YouTube to display video content.

HOW TO CONTROL COOKIES?

First Party Cookies
If you want to control first party cookies you can enable, disable or delete cookies in the browser but keep in mind that you might not be able to access certain areas of our web property and/or other parts of the web property might not function correctly.

Most browsers provide information on how to manage cookies. Here are a list including but not limited to:

Google Chrome
Mozilla Firefox
Safari (Desktop) or Safari (Mobile)
Android Browser
Opera
Internet Explorer

If you use a different browser, please refer to your browser’s documentation. You can also find out more about how to change your browser cookie settings at www.allaboutcookies.org.

Party, Analytics and/or Advertising Cookies

You can opt out of cookies by using the third party opt out feature

Google Analytics and Google Adwords‍ – You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on.

Facebook Pixel and Remarketing Service – You may opt out of Facebook’s interest-based ads.